Publix’s response to COVID-19: Reserved senior hours, refunds, sanitation and more

first_img The Anatomy of Fear TAGSPublixsanitationsenior shopping hoursstockpiling Previous articleBreaking News: Orange County issues a curfew effective tonightNext articleWhy don’t we have drugs to treat COVID-19 and how long will it take to develop them? Denise Connell RELATED ARTICLESMORE FROM AUTHOR LEAVE A REPLY Cancel reply Reply 2 COMMENTS Please enter your name here March 21, 2020 at 12:24 pm Reply Phillip Mathes You have entered an incorrect email address! Please enter your email address here March 21, 2020 at 6:08 pmcenter_img Share on Facebook Tweet on Twitter Disappointed Customer Tuesday will-be a great Day if only Publix has Tolet Paper in stock when us old Farts get there. Make Sure to stock the shelves up for us. ” THANKS ” Publix in Apopka on Rock Springs Rd. Please enter your comment! Free webinar for job seekers on best interview answers, hosted by Goodwill June 11 Support conservation and fish with NEW Florida specialty license plate Why are you still not requiring all your associates to wear gloves? I work for a retailer as well and it just gives me tbe impression that you don’t care about the safety of your customers or especially your associates. At this point it’s just the right thing to do. Makes me think that profit is still more important than public safety. From Publix Super MarketsThe following are the most recent updates from Publix as they continue to work to serve the evolving needs of our communities:Reserved senior shopping hoursBeginning next Tuesday, March 24, Publix stores and Publix Pharmacies will open early two mornings a week to allow seniors to shop ahead of the crowds. We invite customers age 65+ to shop 7 a.m. – 8 a.m. Tuesdays and Wednesdays. We appreciate everyone’s understanding and support as we all work together to help protect the most vulnerable members of our community.RefundsWe encourage you to purchase only what you need—and not to stockpile. At this time, we are suspending refunds on products purchased during this declared emergency. We will of course continue to honor our Publix Guarantee for any products that do not meet our quality standards.Reduced emailsAt this time, our focus for email is providing our customers critical information about store operations and hours. You can always find the current Weekly Ad at When the time is appropriate, we will resume normal email delivery.A message from Todd Jones, CEOTo our customers and associates:Whenever our communities need us, Publix always strives to be a source of help. Publix has remained in close contact with the Centers for Disease Control and Prevention (CDC) and other federal and state agencies since January to monitor developments and updated guidance on coronavirus (COVID-19). I’m writing to share with you the actions Publix is taking across our entire operation to safeguard the health and well-being of our customers, our associates, and our communities.Sanitation. Our routine cleaning and sanitation standards already meet CDC guidelines. Additionally, we’ve put in place a heightened disinfection response program. We’ve also suspended food demonstrations in our stores until further notice.Product availability. We are working tirelessly to have the items you need on our shelves. We have applied purchase limits on some key items to allow more customers to get what they need.Alternative shopping options. Customers who need to, or prefer to, avoid public places may take advantage of delivery or curbside pickup of groceries and other items. Visit for details.We encourage you to visit the CDC’s website for up-to-date information on how to keep your family and yourself safe. Meanwhile, Publix will continue to focus on keeping our associates healthy—and our stores open and stocked—to serve and support all our communities. Save my name, email, and website in this browser for the next time I comment.last_img read more