Lancashire County Council defines skillsets needed for management

first_img Previous Article Next Article Comments are closed. One of the UK’s largest county councils has introduced innovative trainingto address the skills needs of every one of its 600 middle and senior managers.Lancashire County Council (LCC), which employs more than 40,000 employees,has created a personalised development system based on a competency framework,which categorises each stage of management and spells out the skill-sets thatstaff at every level should possess. These definitions are then applied to individuals through a personaldevelopment programme and the focus is then on filling any skills gaps. Chris Trinick, chief executive of LCC, told Personnel Today that the newsystem replaced an ad hoc and unco-ordinated system of development, which hadcreated a culture where people were unwilling to “put their head above theparapet”. “Development is no longer seen as admitting weakness, it’s about selfimprovement,” he said. “We are ensuring that personal development isfocused on attaining goals rather than simply collecting certificates. Now wecan say ‘this is what a service manager or director is and these are thecompetencies needed’.” To assess the competency levels for the initial framework, the council usedoccupational psychologists to collect information about necessary skills fromall directors, all senior managers and a sample of middle managers. The individual programmes last five days at the Brathay Hall developmenttraining complex, and have been designed at three levels: senior managers,middle managers and senior county management. The programme includes 360-degree appraisals, face-to-face feedback,experiential training and offers managers feedback about their professionaldevelopment objectively and in a structured format. The scheme also helped to create a self-supporting network across theorganisation, where groups of managers can meet and discuss the issues andchallenges they face. By Michael Millar Lancashire County Council defines skillsets needed for managementOn 30 Sep 2003 in Personnel Today Related posts:No related photos.last_img

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